Terms of Service

These terms govern the use of the “Drafts” application (https://drafts.social), operated by Arnonym OÜ, registry code 16938498, registered office Tallinn, Estonia (“we”).

Drafts is intended exclusively for business customers (a B2B tool, in particular for hospitality and events businesses). Use by consumers is not envisaged.

Deviating or conflicting terms of the customer only become effective if we expressly agree to them in writing.

Drafts is a social-media planning tool. It allows you in particular to create and schedule posts, write captions and hashtags (also AI-assisted), manage media, run internal approval steps and publish posts to Instagram immediately or on a schedule.

The exact feature set follows from the version of the application made available at the time. We may develop the service further, add features and — where reasonable for you — change or discontinue features.

Use requires an account. Sign-in is passwordless via a link sent to the registered e-mail address. You are responsible for protecting access to that e-mail address.

The following roles exist:

• Super admin: operates the platform, creates workspaces and administers them across the product.
• Workspace admin: administers one workspace, invites members, connects third-party services (e.g. Instagram, Google Drive) and approves posts.
• Member: creates and edits posts within the rights assigned to them.

Actions taken through an account are attributed to the customer. The workspace admin is responsible for removing members as soon as their access is no longer required.

You undertake in particular:

• to upload and publish only content for which you hold the necessary rights (copyright, trade mark, personality and usage rights, including the rights of depicted persons),
• to comply with the applicable Instagram and Meta policies and with the terms of any other integrated third-party service,
• not to distribute unlawful, misleading, abusive, discriminatory or age-inappropriate content,
• not to misuse the application, in particular not to query it automatically in a way that impairs operations and not to circumvent security measures,
• to review AI-generated suggestions before publishing; editorial responsibility for published content rests with you.

In the event of serious or repeated breaches we may remove the affected content and temporarily suspend access.

Drafts integrates third-party services, in particular Instagram/Meta for publishing, Google (Google Drive) for optional media import and Anthropic for AI features. The respective terms and policies of those providers apply in addition.

We have no influence over the availability, feature set, interface changes or decisions of these providers. If interfaces are changed, restricted or discontinued, Drafts features may be impaired; there is no claim to the continued existence of such features.

We aim for high availability but owe no specific level of availability. Maintenance, faults at upstream providers and events beyond our control may cause interruptions.

Scheduled publishing times are targets. We give no guarantee that a post will be published at a particular time or at all, in particular if Instagram/Meta rejects or delays it or if the account connection is interrupted. For time-critical campaigns, please verify in the target channel as well.

We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, and in cases of mandatory statutory liability.

In cases of slight negligence we are liable only for breach of material obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In such cases liability is limited to the foreseeable damage typical for this type of contract.

Liability for lost profits, missed reach, indirect damage and loss of data is excluded in cases of slight negligence. You remain obliged to keep your own backups of your content.

The agreement runs for an indefinite period and may be terminated by either party at any time without giving reasons with 30 days’ notice to the end of a month. The right to terminate for cause remains unaffected.

After termination we deactivate access. Workspace content is deleted within 30 days of termination unless statutory retention obligations require otherwise. Please export any content you need before that period expires.

We may amend these terms where this is necessary because the service has been developed further, because the terms of integrated third-party services have changed or because the legal situation has changed. We will inform workspace admins by e-mail at least 30 days before the changes take effect. If you do not object before they take effect, the changes are deemed accepted; otherwise you may end the agreement as of the date they take effect.

Estonian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rights available to a user under the law of their habitual residence remain unaffected.

Arnonym OÜ, Tallinn, Estonia — registry code 16938498, VAT ID EE102703498, managing director Arno Melicharek. General enquiries: hello@arnonym.at. Support for Drafts: drafts@arnonym.at.